Consultancy Services

We have experts with rich experience to conduct research and surveys in customer satisfaction, develop communication strategies, service charters and standards and conduct impact as well as perception assessments. We have also provided some reputable organisations with editing and mystery shopping services.

Consultancy and Research Services

• Development of Communication Strategies • Formulation of Customer Service Charter and Standards • Conducting Customer Satisfaction Surveys and Research • Provision of Public Relations Services • Editing and Mistery Shopping Services

Capacity Building Training & Coaching

• Personal Branding • Customer Care • Customer Service Management • The Art of Public Speaking • Effective Written Communication • Report Writing • Speech Writing • Minutes and Minutes Taking • Public Relations & Public Communication • Team Building • Reputaion Management • Change Management • Performance Management & Balanced Scrore Car

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Pictorials of our Previous Training.

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A boat cruise educational excursion on Chobe River

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Secretaries on a PR training at Mowana Safari Resor

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In-house approach, tailored to client’s specific needs by choosing preferred date and location

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Optional Education al Excursion Packages include: Boat Cruise, Game Drive and a trip to Victoria Falls

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